Engaging Our Stakeholders
EirGrid’s collaboration with stakeholders is essential for driving real progress towards a more secure, clean and affordable energy future.
Why we engage
As Ireland’s Transmission System Operator, EirGrid has a unique role to play in transforming our power system.
A secure, modern electricity system is fundamental not only to Ireland’s climate ambitions, but to national competitiveness, industrial growth, housing delivery and long-term economic resilience.
Progress depends on strong, focused collaboration with stakeholders from across the energy ecosystem.
Customers and stakeholders at the core
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EirGrid cannot deliver the energy transition alone. As such, we’ve identified our close collaboration with customers and stakeholders as a key enabler within the EirGrid 2026-2030 Strategy:
- Transform our approach to customer engagement and drive a customer centric culture.
- Build trusted, collaborative relationships with strategic stakeholders, enabling EirGrid’s expertise to inform policy, regulation, and other key industry decisions.
Network Stakeholder Engagement Evaluation (NSEE)
In 2018, the Commission for the Regulation of Utilities (CRU) introduced a stakeholder engagement incentive for both the TSO and DSO, to ensure stakeholders are always at the centre of what we do.
As part of this incentive, EirGrid is required to demonstrate a comprehensive stakeholder engagement strategy while clearly outlining our channels and initiatives for engaging with stakeholders along with the outcomes of our engagement.
Each year, EirGrid produces a set of documentation to capture the above. We are then assessed by the NSEE Panel (convened by CRU) and assigned a score which is tied to a financial incentive.
Minister Darragh O'Brien joins representatives from Ørsted, ESB, and EirGrid at an event on offshore wind energy. Pictured, L-R, are: Kushal Saujani, Moira Walsh, Jim Dollard, Minister O’Brien, Cathal Marley, Angela Treanor, and Liam Ryan
Our commitment
Our commitment to driving effective stakeholder engagement is outlined in the EirGrid 2026-2030 Strategy in the form of the following strategic indicator:
Target a score of 8/10 from the Networks Stakeholder Engagement Evaluation Panel and establish a dedicated programme of work to further enrich our customer and stakeholder engagement.
This is a key metric, and EirGrid will be actively managing this via our stakeholder engagement strategy.
Latest documentation
Below is EirGrid’s latest stakeholder engagement documentation. By the end of May each year, this suite of documents includes:
- EirGrid’s Stakeholder engagement plan (draft and final).
- EirGrid’s Stakeholder engagement plan consultation response document.
- EirGrid’s Stakeholder engagement report (draft and final).
- EirGrid’s strategic stakeholder engagement channels document.
Previous Stakeholder Engagement Documents
See EirGrid’s previous stakeholder engagement documentation below: